Terms and Conditions
This website is operated by L-Nutra Italia S.r.l., (hereinafter referred to as "L-Nutra") or by other L-Nutra companies located in different parts of the world. Throughout this site, the terms "L-Nutra", "we", "our", "us" and "us" refer to L-Nutra and its affiliated L-Nutra companies.
These terms and conditions and purchase policies and any additions or supplements thereto (the "Agreement") create a legally binding agreement between you and L-Nutra. This agreement governs your access to and use of this website, any orders placed through this website or by telephone, and, if applicable, your use or attempted use of our products and services (collectively, "your use") . By using this site, you agree to the following terms and conditions. If you do not agree to these terms and conditions, please stop using this site immediately.
L-Nutra reserves the right to change these terms and conditions at any time by updating this text. We encourage you to review these terms each time you use this site, as your continued use of the site after any changes have been made will constitute your acceptance of the changes. We grant you a personal, limited, non-transferable, non-exclusive license to access and use this website. We reserve the right, in our sole discretion and without notice, to change the products and services available on the site and to change, suspend or discontinue any aspect of the site, and we will not be liable to you or any third party for doing so. We may also impose rules and restrictions on the use of the site or restrict access to part or all of the site without notice or penalty. Your continued use of the site will constitute your acceptance of such changes.
Disclaimer
This site contains general information such as health, nutrition and fitness information and is intended for educational purposes only. This information should not be considered a substitute for nor does it replace professional medical advice, diagnosis or treatment. If you have any concerns or questions about your health, always consult your doctor or other healthcare professional. Do not disregard, avoid or delay obtaining medical or health advice from your physician because of something you may have read on this site. Your use of any information contained on this website is entirely at your own risk. Developments in medical research may affect the health, nutrition and fitness advice that appears here. Advice on this site cannot be guaranteed to always reflect the latest findings or developments for any particular material.
Use of material on this site
This site (including its entire contents) is the property of L-Nutra and is protected by copyright, trademark and other laws in the United States and European countries. We authorize you to view this site and to print and download copies of materials from the site for your personal, non-commercial use only, provided you do not remove any copyright or other notices that appear in the material you print or download. You agree that you will not otherwise copy, display or transmit any material from this site in any manner or medium.You also agree that you will not modify, sell, transmit or distribute any material from this site in any way or medium; this includes uploading material or otherwise making it available online
L-Nutra will not be liable if the information it provides on this site is inaccurate, incomplete or out of date. We reserve the right to modify the content of the site at any time, but we have no obligation to update any information on this site. You agree that it is your responsibility to monitor changes to this site.
Trademarks
This site contains logos and other trademarks and service marks that are the property of L-Nutra or are licensed by it. This site may also contain trademarks or service marks of third parties. All of these trademarks are the property of their respective owners, and you agree not to use or display them in any way without the prior written consent of the respective trademark owner.
Account Protection
You are responsible for keeping your account and password confidential. You agree to take responsibility for all activities performed using your account and password. You agree to inform us immediately in the event of unauthorized access to your account or any other breach of security.
Compensation Obligation
You agree to indemnify, indemnify and protect L-Nutra, its subsidiaries, and their respective officers, directors, employees, agents and associates from all claims, liabilities, damages, costs and defense expenses, including attorney's fees, in any way arising out of or related to your use of the site, breach of these terms and conditions or the privacy policy, content posted by you on the site, or your violation of any law or the rights of third parties
Limitation of Liability
EXPRESSLY UNDERSTAND AND AGREE THAT IN NO EVENT WILL L-NUTRA, ITS SUBSIDIARIES, AGENTS, SUPPLIERS, EMPLOYEES OR AGENTS SHALL NOT BE LIABLE INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES. THIS INCLUDES, WITHOUT LIMITATION, ANY LOSS OF USE, LOSS OF PROFITS, LOSS OF DATA, LOSS OF VALUE, COSTS OF OBTAINING REPLACEMENT SERVICES OR OTHER INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES. THIS APPLIES REGARDLESS OF HOW THE DAMAGES CAUSED AND ANY THEORY OF LIABILITY, WHETHER CONTRACT OR TORT (INCLUDING NEGLIGENCE AND STRICT LIABILITY) OR OTHERWISE ARISING FROM (1) USE OR INABILITY TO USE THE WEBSITE; (2) THE USE OR INABILITY TO USE PRODUCTS PURCHASED ON THE WEBSITE; OR (3) THE COST OF ACQUIRING REPLACEMENT PRODUCTS OR SERVICES.
Your Liability
IF YOU CAUSE TECHNICAL INTERFERENCE WITH THE SITE OR THE SITE'S TRANSMISSION SYSTEMS TO YOU OR OTHER USERS, YOU AGREE TO BE RESPONSIBLE FOR ALL LIABILITIES , COSTS AND EXPENSES (INCLUDING ATTORNEY'S FEES) RESULTING FROM SUCH INTERRUPTION.
Other Important Conditions
L-Nutra may assign, transfer or subcontract any of our rights or obligations under of these terms and conditions of purchase to any third party in its sole discretion. Any representations, warranties and indemnifications made or made by you will survive the termination of your account or termination of your relationship with L-Nutra.No delay in exercising any right or remedy by L-Nutra under these Terms and Conditions of Purchase shall constitute a waiver of such right or remedy or affect L-Nutra's ability to subsequently exercise such right or remedy Any waiver must be agreed to by L-Nutra in writing. These purchase terms and conditions supersede any other terms and conditions previously published by us and any other representations we may make to you, whether orally, in writing or otherwise.
You agree that additional terms and conditions may apply to certain products, orders or use of certain parts of the site, including in relation to ordering, shipping and returns policies ("Additional Terms"), which additional terms are incorporated herein by reference. In the event of a conflict between these terms and any additional terms, the additional terms will apply.
Purchasing Products from L-Nutra
Product Presentation. L-Nutra reserves the right, without prior notice, to withdraw or change product specifications and prices without incurring any obligation to you. L-Nutra takes reasonable steps to ensure that the prices shown on the website are correct and to describe the products available on the website as accurately as possible and to present the most up-to-date packaging. However, when ordering products, please note that L-Nutra does not warrant that product descriptions are accurate, complete, reliable, current or error-free, or that the product packaging depicted on the site will match the actual product you receive. If the product you receive is not as described on the website or its packaging does not match the packaging shown on the website, your sole remedy is to return such product to us unused and undamaged in accordance with our website return policy, terms and conditions . L-Nutra's descriptions or references to third-party products do not constitute an endorsement or warranty by L-Nutra of such product.
Pricing errors and omissions
Please note that prices, availability and other terms of purchase are subject to change without prior notice. We make every effort to ensure the accuracy of the information provided on the site and to correct any errors found. L-Nutra reserves the right to revoke any bid submitted to correct any errors, inaccuracies or omissions, including after an order has been placed, confirmed or charged to a credit card. If we discover that there has been an error after charging your credit card and your order is canceled in error, you will receive a full refund of the order to your credit card.
Order submission and acceptance.
When ordering a product, L-Nutra must receive payment before accepting the order. L-Nutra may require additional information regarding your order if you have not provided all the required information and may cancel or limit your order at any time after it has been placed. L-Nutra reserves the right to change, suspend or end an event or promotion at any time without prior notice (including after an order has been placed and/or confirmed). Placing an order by you is directly conditioned by your acceptance of this agreement.The ability to purchase all products is subject to availability, and if not available, we can offer alternative products of equal quality and value
Shipping and risk of loss.
L-Nutra will add applicable packaging and shipping charges to the value of your order. Unless otherwise stated, L-Nutra will use commercially reasonable efforts to ship the products within a reasonable time after receipt of a properly completed order. While L-Nutra may provide time frames or dates for delivery or shipment, you understand that these are L-Nutra's bona fide estimates and are subject to change. You further understand that the availability of products may be limited and some products may not be available for immediate delivery, in which case products will be delivered as they become available. All products purchased on the site are delivered to courier companies. The risk of loss and title to such products pass to you when they are handed over to the courier company. L-Nutra may refuse orders if the delivery address is outside of Europe.
ProLon offers the ability to search for shipment information and easily track its current status, unforeseen delays and final delivery. By using our advanced search options, you can feel comfortable and confident that you have the most up-to-date information. Shipment information search is available on the Track & Track page.
Sales Tax.
In the European Union, L-Nutra is required to collect certain national and local sales taxes for orders shipped to certain countries. Taxes apply to most purchases, but some products, such as groceries, are exempt in some countries. Some tax authorities also require that the tax base also includes any packaging and shipping charges, while others levy tax only on the sales of the products themselves. L-Nutra must comply with the tax rules applicable in each country. Your final order amount will include all applicable country and local taxes.
Payment Information.
When ordering products via the website, by telephone or otherwise, you agree to provide only true, accurate, current and complete payment information. By placing an order, you represent and warrant that you will only provide payment information that belongs to you or that you are authorized to provide. L-Nutra has the right to cancel your order or suspend or terminate your account if we have reason to believe that you have provided us with inaccurate, outdated, fraudulent or incomplete payment information or if for any other reason we, in our sole discretion, we deem it appropriate. You agree that placing an electronic order on the site is sufficient to comply with any applicable fraud laws and no further written correspondence is required.
Subscription Program Terms. If you place an order online or over the phone under our subscription program, your membership in the program will remain in effect until you cancel it or your subscription period ends. We may, in our sole discretion, terminate your program membership at any time without notice.
IF YOU ARE A PARTICIPANT OF OUR SUBSCRIPTION PROGRAM AND HAVE PROVIDED US A VALID CREDIT CARD NUMBER OR AN ALTERNATIVE PAYMENT METHOD, EACH PAYMENT WILL BE AUTOMATICALLY PROCESSED AT THE TIME OF EACH SUBSCRIPTION PROCESS OR, IN THE CASE, YOU SELECT A PRODUCT Monthly installments about the same day each month, and will be settled in accordance with the payment method specified at the time of the first purchase and registration. If you want to cancel our subscription program, you can do it by calling the customer service department to telephone numbers listed on the site or sending email to info@prolon.eu in the European Union.
You are responsible for providing current, complete and accurate billing account information. It is your responsibility to promptly update all information to keep your billing account up-to-date, complete and accurate (e.g. change of billing address, credit card number or credit card expiration date). You must notify us immediately if your credit card details have been canceled or expired (e.g. loss or theft). Changes to this information should be reported by calling customer service at the telephone numbers listed on the website or by sending an e-mail to info@prolon.eu in the European Union. If you participate in our subscription program using a credit card and your credit card failed to process your next shipment, your membership in our subscription program may be terminated and your account may be submitted for billing.
Policy
You can return products in accordance with the instructions in the return policy on the website, terms and conditions, or if you are in doubt about the returnability of a particular product, you can call Customer Service on 02 3650 5076. L-Nutra will refund your payment when the product is returned in a timely manner or the purchase is canceled and within 14 working days of us receiving the returned product if it was purchased using a third party credit such as Visa or MasterCard.
These terms and conditions and purchase policies and any additions or supplements thereto (the "Agreement") create a legally binding agreement between you and L-Nutra. This agreement governs your access to and use of this website, any orders placed through this website or by telephone, and, if applicable, your use or attempted use of our products and services (collectively, "your use") . By using this site, you agree to the following terms and conditions. If you do not agree to these terms and conditions, please stop using this site immediately.
L-Nutra reserves the right to change these terms and conditions at any time by updating this text. We encourage you to review these terms each time you use this site, as your continued use of the site after any changes have been made will constitute your acceptance of the changes. We grant you a personal, limited, non-transferable, non-exclusive license to access and use this website. We reserve the right, in our sole discretion and without notice, to change the products and services available on the site and to change, suspend or discontinue any aspect of the site, and we will not be liable to you or any third party for doing so. We may also impose rules and restrictions on the use of the site or restrict access to part or all of the site without notice or penalty. Your continued use of the site will constitute your acceptance of such changes.
Disclaimer
This site contains general information such as health, nutrition and fitness information and is intended for educational purposes only. This information should not be considered a substitute for nor does it replace professional medical advice, diagnosis or treatment. If you have any concerns or questions about your health, always consult your doctor or other healthcare professional. Do not disregard, avoid or delay obtaining medical or health advice from your physician because of something you may have read on this site. Your use of any information contained on this website is entirely at your own risk. Developments in medical research may affect the health, nutrition and fitness advice that appears here. Advice on this site cannot be guaranteed to always reflect the latest findings or developments for any particular material.
Use of material on this site
This site (including its entire contents) is the property of L-Nutra and is protected by copyright, trademark and other laws in the United States and European countries. We authorize you to view this site and to print and download copies of materials from the site for your personal, non-commercial use only, provided you do not remove any copyright or other notices that appear in the material you print or download. You agree that you will not otherwise copy, display or transmit any material from this site in any manner or medium.You also agree that you will not modify, sell, transmit or distribute any material from this site in any way or medium; this includes uploading material or otherwise making it available online
L-Nutra will not be liable if the information it provides on this site is inaccurate, incomplete or out of date. We reserve the right to modify the content of the site at any time, but we have no obligation to update any information on this site. You agree that it is your responsibility to monitor changes to this site.
Trademarks
This site contains logos and other trademarks and service marks that are the property of L-Nutra or are licensed by it. This site may also contain trademarks or service marks of third parties. All of these trademarks are the property of their respective owners, and you agree not to use or display them in any way without the prior written consent of the respective trademark owner.
Account Protection
You are responsible for keeping your account and password confidential. You agree to take responsibility for all activities performed using your account and password. You agree to inform us immediately in the event of unauthorized access to your account or any other breach of security.
Compensation Obligation
You agree to indemnify, indemnify and protect L-Nutra, its subsidiaries, and their respective officers, directors, employees, agents and associates from all claims, liabilities, damages, costs and defense expenses, including attorney's fees, in any way arising out of or related to your use of the site, breach of these terms and conditions or the privacy policy, content posted by you on the site, or your violation of any law or the rights of third parties
Limitation of Liability
EXPRESSLY UNDERSTAND AND AGREE THAT IN NO EVENT WILL L-NUTRA, ITS SUBSIDIARIES, AGENTS, SUPPLIERS, EMPLOYEES OR AGENTS SHALL NOT BE LIABLE INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES. THIS INCLUDES, WITHOUT LIMITATION, ANY LOSS OF USE, LOSS OF PROFITS, LOSS OF DATA, LOSS OF VALUE, COSTS OF OBTAINING REPLACEMENT SERVICES OR OTHER INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES. THIS APPLIES REGARDLESS OF HOW THE DAMAGES CAUSED AND ANY THEORY OF LIABILITY, WHETHER CONTRACT OR TORT (INCLUDING NEGLIGENCE AND STRICT LIABILITY) OR OTHERWISE ARISING FROM (1) USE OR INABILITY TO USE THE WEBSITE; (2) THE USE OR INABILITY TO USE PRODUCTS PURCHASED ON THE WEBSITE; OR (3) THE COST OF ACQUIRING REPLACEMENT PRODUCTS OR SERVICES.
Your Liability
IF YOU CAUSE TECHNICAL INTERFERENCE WITH THE SITE OR THE SITE'S TRANSMISSION SYSTEMS TO YOU OR OTHER USERS, YOU AGREE TO BE RESPONSIBLE FOR ALL LIABILITIES , COSTS AND EXPENSES (INCLUDING ATTORNEY'S FEES) RESULTING FROM SUCH INTERRUPTION.
Other Important Conditions
L-Nutra may assign, transfer or subcontract any of our rights or obligations under of these terms and conditions of purchase to any third party in its sole discretion. Any representations, warranties and indemnifications made or made by you will survive the termination of your account or termination of your relationship with L-Nutra.No delay in exercising any right or remedy by L-Nutra under these Terms and Conditions of Purchase shall constitute a waiver of such right or remedy or affect L-Nutra's ability to subsequently exercise such right or remedy Any waiver must be agreed to by L-Nutra in writing. These purchase terms and conditions supersede any other terms and conditions previously published by us and any other representations we may make to you, whether orally, in writing or otherwise.
You agree that additional terms and conditions may apply to certain products, orders or use of certain parts of the site, including in relation to ordering, shipping and returns policies ("Additional Terms"), which additional terms are incorporated herein by reference. In the event of a conflict between these terms and any additional terms, the additional terms will apply.
Purchasing Products from L-Nutra
Product Presentation. L-Nutra reserves the right, without prior notice, to withdraw or change product specifications and prices without incurring any obligation to you. L-Nutra takes reasonable steps to ensure that the prices shown on the website are correct and to describe the products available on the website as accurately as possible and to present the most up-to-date packaging. However, when ordering products, please note that L-Nutra does not warrant that product descriptions are accurate, complete, reliable, current or error-free, or that the product packaging depicted on the site will match the actual product you receive. If the product you receive is not as described on the website or its packaging does not match the packaging shown on the website, your sole remedy is to return such product to us unused and undamaged in accordance with our website return policy, terms and conditions . L-Nutra's descriptions or references to third-party products do not constitute an endorsement or warranty by L-Nutra of such product.
Pricing errors and omissions
Please note that prices, availability and other terms of purchase are subject to change without prior notice. We make every effort to ensure the accuracy of the information provided on the site and to correct any errors found. L-Nutra reserves the right to revoke any bid submitted to correct any errors, inaccuracies or omissions, including after an order has been placed, confirmed or charged to a credit card. If we discover that there has been an error after charging your credit card and your order is canceled in error, you will receive a full refund of the order to your credit card.
Order submission and acceptance.
When ordering a product, L-Nutra must receive payment before accepting the order. L-Nutra may require additional information regarding your order if you have not provided all the required information and may cancel or limit your order at any time after it has been placed. L-Nutra reserves the right to change, suspend or end an event or promotion at any time without prior notice (including after an order has been placed and/or confirmed). Placing an order by you is directly conditioned by your acceptance of this agreement.The ability to purchase all products is subject to availability, and if not available, we can offer alternative products of equal quality and value
Shipping and risk of loss.
L-Nutra will add applicable packaging and shipping charges to the value of your order. Unless otherwise stated, L-Nutra will use commercially reasonable efforts to ship the products within a reasonable time after receipt of a properly completed order. While L-Nutra may provide time frames or dates for delivery or shipment, you understand that these are L-Nutra's bona fide estimates and are subject to change. You further understand that the availability of products may be limited and some products may not be available for immediate delivery, in which case products will be delivered as they become available. All products purchased on the site are delivered to courier companies. The risk of loss and title to such products pass to you when they are handed over to the courier company. L-Nutra may refuse orders if the delivery address is outside of Europe.
ProLon offers the ability to search for shipment information and easily track its current status, unforeseen delays and final delivery. By using our advanced search options, you can feel comfortable and confident that you have the most up-to-date information. Shipment information search is available on the Track & Track page.
Sales Tax.
In the European Union, L-Nutra is required to collect certain national and local sales taxes for orders shipped to certain countries. Taxes apply to most purchases, but some products, such as groceries, are exempt in some countries. Some tax authorities also require that the tax base also includes any packaging and shipping charges, while others levy tax only on the sales of the products themselves. L-Nutra must comply with the tax rules applicable in each country. Your final order amount will include all applicable country and local taxes.
Payment Information.
When ordering products via the website, by telephone or otherwise, you agree to provide only true, accurate, current and complete payment information. By placing an order, you represent and warrant that you will only provide payment information that belongs to you or that you are authorized to provide. L-Nutra has the right to cancel your order or suspend or terminate your account if we have reason to believe that you have provided us with inaccurate, outdated, fraudulent or incomplete payment information or if for any other reason we, in our sole discretion, we deem it appropriate. You agree that placing an electronic order on the site is sufficient to comply with any applicable fraud laws and no further written correspondence is required.
Subscription Program Terms. If you place an order online or over the phone under our subscription program, your membership in the program will remain in effect until you cancel it or your subscription period ends. We may, in our sole discretion, terminate your program membership at any time without notice.
IF YOU ARE A PARTICIPANT OF OUR SUBSCRIPTION PROGRAM AND HAVE PROVIDED US A VALID CREDIT CARD NUMBER OR AN ALTERNATIVE PAYMENT METHOD, EACH PAYMENT WILL BE AUTOMATICALLY PROCESSED AT THE TIME OF EACH SUBSCRIPTION PROCESS OR, IN THE CASE, YOU SELECT A PRODUCT Monthly installments about the same day each month, and will be settled in accordance with the payment method specified at the time of the first purchase and registration. If you want to cancel our subscription program, you can do it by calling the customer service department to telephone numbers listed on the site or sending email to info@prolon.eu in the European Union.
You are responsible for providing current, complete and accurate billing account information. It is your responsibility to promptly update all information to keep your billing account up-to-date, complete and accurate (e.g. change of billing address, credit card number or credit card expiration date). You must notify us immediately if your credit card details have been canceled or expired (e.g. loss or theft). Changes to this information should be reported by calling customer service at the telephone numbers listed on the website or by sending an e-mail to info@prolon.eu in the European Union. If you participate in our subscription program using a credit card and your credit card failed to process your next shipment, your membership in our subscription program may be terminated and your account may be submitted for billing.
Policy
You can return products in accordance with the instructions in the return policy on the website, terms and conditions, or if you are in doubt about the returnability of a particular product, you can call Customer Service on 02 3650 5076. L-Nutra will refund your payment when the product is returned in a timely manner or the purchase is canceled and within 14 working days of us receiving the returned product if it was purchased using a third party credit such as Visa or MasterCard.